For important email messages, try to see how much content you can get into your subject line. I don’t mean you should try to see how long a subject line you can write – 60 or 80 characters should be the maximum. No, but sometimes you want to get your message across through the subject line alone, so the recipient can get the urgent news even before reading the whole message.
One reader, Bruce, wrote in to ask: I find it curious that the written word now includes expressions clearly intended for verbal exchange. I’m referring to many of the suggestions you provided for email. In an attempt to be accurate and possibly too literal, I have tended to opt out of those uses. Specifically, when … Read more