Poll: Should We Write email or e-mail?
I am pretty sure that you already considered if you should be writing the abbreviation of electronic mail as email or e-mail (or as something else yet). The same confusion applies to the abbreviations of electronic commerce, electronic book and so on.
In reality there is no universal rule. If you read the Wikipedia entry for electronic mail, you will be able to grasp the depth of the problem:
Spelling of this term is disputed. Many now regard the word “email” as a perfectly valid and formal word in its own right, and regard the abbreviation “e-mail” as anachronistic. The word “email” is recognized as a valid English word in all major dictionaries however the e-mail abbreviation is often still used. Despite the word “email” being used in common English the computer industry and web sites still use multiple variants of the term.
Most manuals of style recommend the usage of e-mail. The majority of companies also follow that recommendation (e.g., CNN, BBC, The New York Times, Microsoft).
Other companies (e.g., Google, Yahoo! and Apple), however, prefer to use the non-hyphened version email. Throughout the Internet the use of email seems to prevail as well. A quick search on Google for the term email reveals over 5 billion results, while the term e-mail is found only 500 million times or so.
The question then becomes: which form is correct? Have your say in our poll!
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Daniel Scocco on February 6, 2008 
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Generally I’m a stickler for correctness, but for the sake of typing speed, I’d love to see the shortened forms (email, ebook, ecard, etc.) accepted as correct.
I’m for shortening them to eliminate the hyphens, too. Makes typing much quicker and easier to remember.
But where’s the poll? And is that an e-poll, or an epoll?
I prefer the hyphenated version (probably because I’ve been told that it’s “correct”) and yet . . . I almost always type it without the hyphen and then force myself to go back to add it in. Which, really, says a lot about where my heart is on this issue!
E-mail feels non-committal to me, almost as if the e and the mail were dating, but wanted to keep the hyphen as a buffer until they were sure the relationship was going to work out. More than a dozen years later, the bond looks solid. I say let them toss aside that short line and hook up. That poor e has been held at arm’s length for too long now.
There’s also some digit Darwinism at play. As others have pointed out, typing email is a lot faster than e-mail, and with less reaching involved.
I just got done creating a style guide at work to standardize our documents. This is an issue that we discussed during the creation process. We decided to go with the hyphenated version. If people need to find something that we did not include in our limited company style guide, they will go to a more comprehensive style guide to look it up. All of the more comprehensive guides say to use the hyphenated version. How can we tell them to use and trust our company style guide, which is based on the larger guides, if we don’t follow the rules of the larger guides ourselves?
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From my understanding of how compound words are made, they initially start as two words (electronic mail), then are hyphenated (e-mail–in this case, it is also abbreviated), then the words are combined to form a compound word (email). In the past, this process has taken years. For instance world wide > world-wide > worldwide. However, in our fast-paced, Internet-enabled world, why not just cut to the chase, and use the compound form–especially for a word, like email, that isn’t going to go away any time soon.
Either is permissible, but my husband worked for an ISP for five years and they always used “email.”
Additionally, the industry standard is to capitalize Internet, and to capitalize ISP (internet service provider).
Husband writes/controls six blogs, and guest hosts/writes at several more. They all use “email.”
Ours is a mobile and fluid language, and this is not a hill to die on.
Well Internet should always be capitalized because it refers to a specific network and not to a general one.
Many people forget that indeed, I plan to cover it on a future article.
While both forms are probably acceptable, “email” is a tad easier to type, so that gets my vote.
I discussed this once with a German friend and he noted that email already existed as a word in German (it means enamel in that language), which is why most German speakers apparently favor e-mail.
Whoops! Forgot to tell NoScript to enable polldaddy! Who says my vote doesn’t count!
It actually doesn’t make a difference, since when you are searching for either term, the search engine will ask you the correct form that they prefer and you will still get the same results.
Thanks,
Richard Rinyai
http://www.theprofessionalassistant.net
I note that the extensive and highly respected style guide of the Guardian (UK newspaper) (available online at http://www.guardian.co.uk/styleguide) suggests email. For what it’s worth.
I think the hyphen can be dropped as the word as entered common usage. Hyphens should be used when introducing a new contraction or when the contraction would not ‘look right’ without it. Hence, email is acceptable though e-mail may still be used.
good
i need to know what should i do with this customer because i donot have any experience
I prefer “e-mail” because, although spelled out it’s “electronic mail,” the “e-” reminds you in the abbreviated form that the mail is electronic.
The IRS uses “e-file” but the term used in the internet address for the e-file page is “efile.”
e-mail - because I say so! - end of story.
e’mail. Easier to type, has a classic look like other contractions have. That is what I use in my typing, before the proofreading.
“Additionally, the industry standard is to capitalize Internet…”
That depends. There’s two meanings of the word, one being AN internet (any interconnected network of networks), and another being THE Internet (the world’s largest internet, which is named the Internet just to confuse folks). Most of the time, people mean the latter, so it should definitely be capitalized.
I like “email”.
For me it’s about pronunciation. I think the hyphenated version denotes the ‘eemail’ pronunciation better.
From observation, this issue is reminiscent of the program vs programme debate…
In the UK and Australia, the unhyphenated versions are used:
email/ online
Yet, from what I’ve noticed here in North America, they use:
e-mail/ on-line
Perhaps change takes longer to implement in larger populated regions and so the old hyphenated versions are still used here…?